About Quintic Consultancy Limited
     
  Q1: How long has Quintic been in business?

A: Quintic Consultancy was started in 1997 by Dr Paul Hurrion PhD BA(Hons) and Dr Robert Hurrion PhD MSc(Econ) BSc(Hons) and has grown successfully into a major force in Biomechanical Analysis & Consultancy and Performance Analysis Software across the world in Sport, Education, Health and Fitness.
     
  Q2: Where is Quintic?

A: Quintic Head Office is based in the centre of England close to Birmingham International Airport and 'The Belfry' Golf Club.
     
  Q3: Who are Quintic's clients?

A: Quintic provides 2D Video Analysis Systems to private individuals, schools, universities, colleges, clubs, businesses, national and international sporting bodies, sports stars and private & public health services across the world.
     
  Q4: Apart from Performance Analysis Software what else does Quintic do?

A: Quintic are Biomechanical Consultants directly assisting National and International Review and Coaching Panels, large companies and individuals. We also undertake Biomechanics Lectures in forums across the world. See Consultancy Pages for more information. Dr Paul Hurrion also has a renowned Golf Putting Analysis Laboratory (www.paulhurrion.com) used regularly by the top Tour Players and Club Professionals, and he holds seminars for The PGA in the UK and other countries.
     
  Q5: What does "Quintic" mean?

A: It is taken from "Quintic Spline", a mathematical term for a line through points on a graph frequently used in mathematical calculation of speeds and accelerations.
     
  Choosing Quintic Ball Roll v2.4
     
  Q6: What hardware do I need for Quintic Ball Roll?

A: Quintic Ball Roll is a complete product and you need only provide a computer (desktop or laptop).
     
  Q7: What are the minimum computer system requirements?

A:
  • Windows XP, Vista, or Seven Operating System
  • 32-bit or 64-bit can be used
  • Intel Pentium 4 / Centrino / Mobile / Core2Duo / Core-i processor or similar AMD processor
  • Minimum processor speed 2.00GHz
  • Minimum RAM 2Gb
  • 50Mb Hard Drive space for the program
  • Further Hard Drive space for saved video files (or an external drive can be used for storage
  • Graphics - separate Graphics Cards or integral Graphics Cards are suitable
  • USB2 input port
  • These are guidelines only and a well-balanced computer with a lower specification than above could run the system
  • If in doubt ask Quintic - info@quintic.com
  
     
  Q8: What camera, tripod and connector lead should I use?

A:
  • Quintic Ball Roll is advanced software and demands a constant high quality live feed camera input via USB2. It has been designed around the Quintic High Speed Camera (up to 240fps) which is included with the Quintic Ball Roll Package.
  • A special low level camera stand is included in place of a tripod. (see image below)
  • A high quality 5 metre USB2 cable is included to connect the Quintic USB2 High-Speed Camera to the computer.
  • The Quintic High-Speed Camera has manual shutter speed (up to 1/25000), manual focus and manual exposure for certainty of settings.
     
 
     
  Q9: What computer operating systems does the software work on?

A: The software runs on Windows XP, Vista, and Seven. Quintic Ball Roll is supported by an AppleMac running 'Bootcamp' with a suitable Windows Operating System.
     
  Q10: What about lighting?

A: Included in the Quintic Package is a 300W light for use indoors. This provides sufficient light to enable a high shutter speed for clear, sharp images of the golf ball.
     
 
     
  Q11: Can Quintic Ball Roll be used indoors or outdoors?

A:Yes, the software can be used indoors and outdoors with the same degree of accuracy. After the initial calibration procedure you can use it on an outdoor green using straight, uphill, downhill, left to right, or right to left putts to further analyse a golfers tendencies. One significant advantage of the USB2 High-Speed Camera is that no external power supply is required (power is drawn via the USB2 port of the computer). When using the software outside, if appropriate you can use an external power pack for longer battery life (www.energizerpowerpacks.com).
     
 
     
  Q12: What support do I get after I purchase the Quintic Ball Roll software Product?

A: Initial set up includes a complete personal Training Session to ensure full understanding and full benefit of this unique system.
A: At the Training Session the business opportunities created by Quintic Ball Roll will become obvious.
A: The Quintic Website provides a lot of useful information.
A: Your local Quintic Ball Roll distributor will provide support by telephone and email.
A: Email and telephone support is always available through Quintic Head Office info@quintic.com +44 (0)1676 530730
     
  Q13: What is 'The Quintic Player', why do I need it with the Quintic Ball Roll Software?

A: It Quintic's FREE Video Player with enhanced features for use by your clients for playing the videos produced via the Quintic Ball Roll Software. It allows videos to be played at normal speed, slow motion, frame advance, or loop, with zoom and full screen options. The Quintic Player allows operation with Windows 95 upwards and your own logo / details can be added to the opening window as a reminder to your clients. See www.quintic.com/software/player for more information and a free download to try it for yourself.
     
  Q14: How often will Quintic Ball Roll be updated / upgraded with new developemnts, formats etc.? Are these free?

A: Quintic continually develops its software programs to meet client requirements and changing industry standards but there is no fixed timetable for the issue of new versions. Some software upgrades will be free. Major enhancements may be charged for but at a substantially discounted rate for existing clients. Naturally there would be a charge however for any new hardware upgrades.
     
  Q15: How many computers can each Quintic Ball Roll Licence be used on?

A: The Quintic Ball Roll 2.4 software is licensed to one personal computer only. It can be moved to a new computer. Multi-site licences are available on request.
     
  Q16: Is there any special pricing if I am buying on behalf of a larger facility and need several Licences?

A: Yes - Multi-site Software Licensing prices are both popular and advantageous; different combinations of Licences and Hardware can also be accommodated. Contact your local distributor or Quintic for a quote.
     
  Q17: How do I purchase Quintic Ball Roll?

A: On our distributors page we list our local distributors, if there isn't one in your area, please contact the main sales office at info@quintic.com [+44 (0) 1676 530730].
     
  Using Quintic Ball Roll v2.4
     
  Q18: I have received a message after a putt indicating that the software failed to capture 60% of the frames - what happened and what do I do?

A: This can be caused by poor set-up. Check your set-up and try again.
A: Quintic Ball Roll tracks the ball automatically by monitoring movement inside the outline of the ball - poor lighting or a shadow on the ball can cause a false start and invalid frames.
A: Poor focus - the software demands sharp focus (Please check the position of the focal ring on the C mount lens).
A: Low shutter speed will cause blurring and loss of frames - a fast shutter speed of at least 1/1000th of a second must be selected.
A: If you have been successful in set up and testing, as above the cause could be a shadow across the ball or light reflecting from one of the three black markers. Check to make sure your lighting (especially overhead) is not causing a shadow over the ball or reflection back into the camera. Please ensure that the USB2 camera has been focused correctly with the lowest exposure setting that produces a sharp picture in the prevailing light conditions. This can be changed via the Camera Properties.
     
  Q19: I have received an error message indicating 'Invalid Movement'

A: Quintic Ball Roll software tracks the ball automatically monitoring movement within the outline of the ball. At position 0 the software creates a red circle around the ball. Often the putter hits the ball (as the putter is taken away) or the putter rests against the ball on the start of the backswing causing a fractional variation of the circle of the ball. This causes a false start or invalid movement. It is surprising even how many Professional golfers actually do this - 1 shot taken!!!
     
 
     
  Q20: Can I putt off items like alignment mirrors or other training tools?

A: The Quintic Ball Roll software must be able to see the entire ball. If training tools (such as the mirror pictured below) block out any part of the ball they cannot be used.
     
 
     
 
   
  Q21: What does "Uninstall" mean?

A: Through Quintic Security each Quintic Licence is dedicated to recognise one computer. Any change (e.g. new hard drive, re-formatting the hard drive, new operating system, new computer.) causes the Licence to fail and therefore your Quintic Program will not function. For necessary changes, Quintic Security allows you to Uninstall the Licence twice in any 12 months and register it again on the changed computer. If taking / sending your computer for service, you must Uninstall the Quintic Licence beforehand. It can easily be registered again afterwards.
   
  Q22: If I change my computer, how do I Uninstall the Quintic Licence to be able to register it on the changed computer?

A: There is an automated system for which the computer must be connected to the internet then via the "Help" menu - select "Uninstall Quintic software" and follow the simple instructions. Alternatively, transmission of necessary codes to Quintic Security can be carried out via another computer which is online.
     
 

Quintic Uninstallation Software Security Window
   
  Q23: How can I enquire or ask more questions?

A: We shall be pleased to respond to your enquiries and questions through our Contact page: www.quintic.com/contact_us/. If you have a technical question then please identify your Quintic Ball Roll version number and full details of the problem you have encountered.
   
  Q24: How can I become a distributor of Quintic Ball Roll?

A: Please contact us via info@quintic.com [+44 (0)1676 530730] with full details of your business experience and compatibility.